FAQ
12-24-2012 11:29:57

 

1. Question: Do your company accept small order?

   Answer: Yes, we accept small order as the initial order to start a new business relationship. Customer will experience our quality and service.

  

2. Question: Can you make the products as per our design and artwork?

   Answer: Of course, we can make the products as per customer's design and requirements. Also, we can design for customer if necessary, we have our own designers.

 

3. Question: Can you send me samples?

   Answer: If the models are our own, and there are some samples in stock, we can send one or two pieces for your evaluatoin.

 

4. Question: What is your sample policy?

   Answer: Generally, we need US$150 for one model sample, and this sample charge will be refunded in the purchase order if no change.

 

5. Question: Who pay the courier charge?

   Answer: If you have paid the sample charge, our company will pay the courier charge.

 

6. Question: What is the payment method?

   Answer: We accept T/T, L/C, Western Union, Money Gram, and other payment method is negotiable.

   

7. Question: How about shipment?

   Answer: By sea, by air, by courier, by rail are all processed according to customer's instruction. Shipping freight is on buyer's account.

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